Order Management System (OMS)
for Online Stores in Saudi Arabia

Yes, absolutely; the system supports omnichannel selling, pulling and unifying orders coming from your store on Salla, Zid, and Shopify and fully syncing them with your stable inventory in our central Riyadh warehouse, to prevent any overlap or conflict in available quantities.

The system updates statuses instantly; if the cancellation occurs before the order moves to the shipping dock, the system issues an automatic order to halt fulfillment and immediately returns the products to the available-for-sale quantity, notifying the operations team to return the items to their designated shelf.

Yes, the system processes cash-on-delivery orders fully automatically; it classifies these orders and routes them to the carriers with the best collection efficiency in the customer area, documenting collected amounts and linking them to the shipment number directly on the dashboard to ensure accurate financial reconciliation and fast settlement.

Yes, the system gives you full control flexibility; although it selects the most suitable carrier automatically, it lets you intervene via the unified dashboard and change the carrier manually for any specific order, provided this is done before the waybill is printed and final sorting begins.