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عربيEN

We Build the Logistics Infrastructure
Your Store Deserves

Premium Logistics is an integrated 3PL platform based in Riyadh, designed specifically for e-commerce owners and businesses that aim to grow without getting distracted by daily operational complexity. We handle the logistics, so you can focus on building your business.
Smart Storage Inventory Management Fulfillment & Packaging Shipping & Delivery Returns Management Analytics Reports Salla, Zid & Shopify Integration
+50
Certified Shipping Partners
+500K
Completed Orders
99.9%
Inventory Accuracy
14.000
sqm Storage Space
476
Cities & Provinces Covered
Our Story

We Were Founded to Solve a Real Problem in Logistics, Supply Chains & Warehouse Management

Premium was founded from a simple observation: e-commerce owners in Saudi Arabia succeed at selling and marketing, then hit the logistics wall: Where do they store? Who fulfills the orders? How do they ensure fast delivery without building infrastructure that drains their capital?

We started by solving this problem, and built an operational infrastructure that handles the full order cycle on behalf of the merchant — from the moment an order is placed on the platform until the product reaches the final customer doorstep, with real-time tracking at every step.

Today, Saudi merchants rely on us, ranging from startups on Salla to brands managing tens of thousands of orders monthly — each free to focus on marketing and growth after handing us their operations.

Founding
First Central Warehouse in Riyadh
Premium launched from a central warehouse in Riyadh (Al-Sulay district) to solve storage and fulfillment for startups, large stores, and companies.
Technical Expansion
Launching Platform Integration
Direct API integration with Salla, Zid, and Shopify — real-time order and inventory sync and full fulfillment automation.
Accreditations & Network
SFDA & SASO Accreditations + Building the Shipping Network
Obtaining the Saudi Food & Drug Authority (SFDA) and SASO licenses — and building a shipping network of 50+ certified partners.
Today
14,000 sqm and 500,000+ Completed Orders
A logistics ecosystem serving hundreds of stores with 99.9% accuracy and documented SLAs that guarantee compensation for any operational error.

What Drives Us Every Day?

Our mission is the compass that guides every operational decision we make, and our vision is the horizon we build toward.
Our Mission

Simplifying complex logistics operations, and delivering a smooth, professional experience that boosts our clients efficiency and increases their customers satisfaction.

Our Vision

To be the first choice and most trusted partner for stores in the Kingdom, by providing smart solutions that support their growth.

The Principles Behind Every Decision We Make

Not slogans on the wall — but standards we hold ourselves to every day, in every shipment and every inventory order.
Full Transparency
Know exactly where your goods are, how many you have, and the cost of every shipment — no hidden numbers, no ambiguity in reports. An open dashboard 24/7.
Accuracy First
99.8% inventory tracking accuracy is not just a marketing number — it is a standard by which we recalibrate our operations every day, because every inventory error means a direct loss for our client.
True Partnership
Your success is our success. We grow together as your business grows, which makes us work with a completely different drive than a mere service provider issuing monthly invoices.
Operational Efficiency
Every process in our warehouses is designed for execution in the least time and with the least possible waste — from receiving the shipment to delivering it to the final customer at their door.
Technology in Service of People
We use WMS, OMS, and smart routing to automate what can be automated — so our team is free for what needs human judgment and real care.
Reliability & Commitment
We commit to strict SLA standards for delivery times, and report any exception with immediate transparency — because trust is built in small details, not in grand speeches.

We Serve Every Business Model That Needs Professional Logistics

From the emerging store to the international brand entering the Saudi market, our infrastructure is built to accommodate every business model with no minimum quantities.

Medical Supplies Sector

GDP-compliant medical storage with batch number and expiry date tracking.

Food Products Sector

SFDA-licensed storage in all environments — dry, chilled, and frozen, with a FIFO system.

Importers & International Brands

A compliant local 3PL partner to store international companies goods or enter the Saudi market with confidence.

Emerging & Growing Stores

Salla, Zid, and Shopify stores that need professional logistics infrastructure without huge capital investment.

What Makes Us the Best and First Choice?

It is not only what we offer, but the way we offer it.
One Contract Opens Everything
A single service agreement gives you access to the entire shipping network (50+ partners) and all warehouse and operations services — no multiple contracts or scattered accounts.
A Unified Real-Time Dashboard
Everything on one screen: inventory status, ongoing orders, shipments in transit, financial reports — full operational control from your phone.
Decisions from Data, Not Guesswork
Periodic analytics reports (daily / weekly / monthly) showing your fastest- and slowest-moving products, turnover rates, and optimal reorder timing.
Flexibility for Every Growth Stage
Whether you are starting your journey with a hundred orders a month or have reached ten thousand — our operational infrastructure scales with you without migration complexity or surprise fees.
Free Technical Integration with Your Platform
Direct software integration with Salla, Zid, Shopify, and WooCommerce — real-time inventory and order sync with no manual intervention from your team.
A Dedicated Logistics Account Manager
Not just technical support — but a logistics partner who knows your business details, anticipates problems, and provides proactive recommendations based on your actual operations data.

Experts Who Live Logistics Every Day

The Premium team brings deep expertise in logistics, technology, warehouse management, and customer experience.
Operations Department
Operations Team
Oversees inbound, picking, packaging, and inventory within our warehouses with strict quality standards.
Technology Department
Tech & Integrations
Builds and develops the WMS system, platform integrations, and the smart routing algorithm.
Shipping Department
Carrier Relations
Manages relationships with the 50+ shipping partners and negotiates preferential rates and performance standards.
Clients Department
Client Success
Dedicated account managers track each client performance and provide proactive operational recommendations.

We Operate to the Highest Quality and Logistics Standards

Warehouse Safety Standards
Fire equipment, emergency lighting, and risk insurance per Civil Defense requirements
Documented Environmental Control
Daily temperature and humidity logs in specialized storage rooms
Service Level Agreement (SLA)
Documented commitments for order processing times, inventory accuracy, and delivery rates
Customer Data Protection
Your inventory and customer data are protected by encrypted infrastructure and restricted access permissions

Ready to Build Your Logistics Operations Professionally?

Talk to one of our logistics experts — you will get a custom action plan for your business and a detailed quote within just 24 hours, with no commitments.
Request a Free Logistics Consultation
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